Libraries at sixes and sevens: a few considerations on the book <em>Library analytics and metrics</em>, edited by Ben Showers

Abstract

Although libraries can count on precious data sets covering users’ personal data and habits, not very many are profiting from the potential of analytics to make informed decisions and ultimately drive new services. Library analytics and metrics: using data to drive decisions and services delves into some of the key issues in the use of data analytics and metrics, accompanying each chapter by short, practical case studies. This review focuses on the legal and ethical risks, and possible ways to uncover new insights and exploiting their use with an Italian perspective. The vital need of networking and sharing data is also stressed.