Advanced technologies for auditory inclusion: designing accessible virtual exhibits

Abstract

GLAM institutions (galleries, libraries, archives, and museums) are converting their collections into digital data to create engaging and inclusive activities that appeal to a diverse audience. In this context, the Metaverse provides an immersive and dynamic virtual environment, underpinned by technologies such as virtual and augmented reality, which is transforming the traditional way of interacting with heritage. This environment promotes not only entertainment but also learning, collaboration, and exploration—particularly for people with hearing impairments.

From an inclusive perspective, the Metaverse aims to eliminate social and environmental barriers, enabling users to access and benefit from cultural heritage through these digital spaces. As part of the R&D&I project Cultural and Bibliographic Heritage in the GLAM Context (Libraries, Archives, and Museums) (reference PID2020-113405RB-I00), funded by the State Research Agency of the Spanish Ministry of Science and Innovation in collaboration with the IDEALab Research Group, accessible virtual exhibitions are being developed. These exhibitions integrate collections from various institutions through collaboration and storytelling.

They aim to provide a comprehensible, safe, and enriching experience by using tools such as easy reading and fostering an emotional connection with the past. The virtual environment thus becomes an inclusive space where enjoyment, self-expression, and interaction, free from social limitations, are facilitated.